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Episode 78

Blueprint for the Ultimate Legal Ops Team with Steph Corey, CEO UpLevel Ops & Co-Founder CLOC

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In this episode

Host
Tyler Finn
Head of Community & Growth, SpotDraft
Guest
Stephanie Corey
CEO & Co-Founder, UpLevel Ops

Summary

Introduction: 0:00

  • Steph Corey, CEO and co-founder of UpLevel Ops and LINK, joins the podcast.
  • Co-founded CLOC and served as Chief of Staff at Flex and VMware.
  • Started her legal ops career at Hewlett Packard.

Switching to legal ops from finance: 2:50

  • On realizing that finance and accounting weren’t the right path for her.
  • Applying to an early legal ops job at Hewlett Packard in the 90s. 
  • Making lives easier for HP’s legal time and being invisible.
  • Implementing fundamental technologies.
  • Forging a career path that mirrors the evolution of legal ops.
  • Transitioning from administrative work to a strategic role.

Building trust with HP’s general counsel: 5:33

  • On receiving great mentorship.
  • HP paying for executive coaching.
  • Seeing networking as critical.
  • Trying to figure out what’s next.

Co-founding CLOC, the Corporate Legal Operations Consortium: 11:21

  • Steph on finding other legal operations professionals.
  • Coordinating monthly phone calls that became half-day workshops.
  • Formalizing CLOC into a conference.
  • Not knowing how big it would get. 
  • Learning from each other. 
  • Finding a seat at the table.

Do you need a JD to break into legal operations?: 15:47

  • Steph on hiring people with different backgrounds.
  • Business training vs legal training.
  • Missing out on great candidates.

Tips for finding the right talent: 18:55

  • Steph on the importance of diversity.
  • Stepping out of your comfort zone.
  • Sourcing recommendations from other departments in your organization.

How can legal operations professionals and general counsels work better together?: 23:03

  • Steph on hiring people who complement your skill set.
  • Intentionally creating a strong work culture.
  • Focusing on people with leadership qualities.

Co-founding LINK, the Legal Innovators Network: 28:44

  • On moving onto the seller side and leaving CLOC.
  • Creating a smaller conference environment.
  • Introducing more executives.
  • Keeping conversations at a manageable size.

Merging Link with The L Suite: 31:54

  • Steph on connecting with The L Suite
  • Helping them build out an operations community.
  • Bringing general counsels and other lawyers into the conversation.
  • Focusing on practicalities.

The future of her consultancy: 38:23

  • Steph on moving towards her career interests.
  • Finding the right resources.

Connecting with Steph and LINK: 40:27

Rapid-fire questions: 41:11

  • Steph’s favorite part of the day-to-day.
  • Professional pet peeves.

Book Recommendations: 45:46

  • Burn Book: A Tech Love Story by Kara Swisher
  • The Coming Wave by Mustafa Suleyman and Michael Bhaskar 

What you wish you’d known as a young legal ops professional: 49:30

  • Steph on knowing that you have influence.
  • Advocating for yourself.

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