SpotDraft vs DOCUSIGN CLM

Why businesses prefer SpotDraft over DocuSign CLM and competitors

In addition to their e-signature solution, DocuSign acquired SpringCM and rebranded it as DocuSign CLM. But did the rebrand solve any of the problems users faced? Find out below, alongside why organizations choose SpotDraft over DocuSign CLM and similar alternatives.
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Table of Contents
Why Choose SpotDraft
Feature Comparison
DocuSign CLM Reviews
SpotDraft Reviews

As rated by real users.

Why do companies choose SpotDraft over DocuSign CLM?

Unlike DocuSign, we provide quick, free, and in-house implementation.

DocuSign CLM can take as much as 6 months or even longer to implement, and you’ll have to work with an external vendor to do it. With SpotDraft, you can see immediate ROI on your new CLM. Our best-in-class implementation program that gets you on the platform from day one. We also ensure that adoption is a success through unlimited training sessions and a dedicated success manager.
I love working directly with their customer success/onboarding team. They have been incredible partners and so easy to work with.

DocuSign is woefully inadequate as an all-in-one solution.

DocuSign CLM lacks many basic functionalities that an organization needs to see to their end-to-end contracting processes. For example, it lacks a fully functional contract editor to edit templates and third-party contracts right on the platform itself. On the other hand, SpotDraft allows you to manage your entire contract lifecycle without having to switch apps – from creating and reviewing contracts to executing and tracking them.
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“SpotDraft has massively reduced our turnaround time for creating and approving contracts. The ability to go from template contracts to a fully-functional Editor really helps manage our end-to-end contracting workflow. Their Editor's AI features such as definition extraction and error identification are a time-saver.”

SpotDraft stands apart amid the clunky design of other CLMs.

One of the biggest challenges organizations face when trying to implement a CLM is getting business teams used to the interface. A clunky and complicated user experience only hinders adoption and could lead to implementation failure. That’s why we’ve designed SpotDraft’s interface to be as intuitive as possible, so that everything is right where you’d expect it to be.
“SpotDraft’s system is straightforward, intuitive, and easy to use, both for administrators and users, who have adapted to it very quickly.”

Scaling with SpotDraft won’t break the bank.

DocuSign CLM is an expensive tool. Users of DocuSign CLM have reported basic features that were only available when you pay extra and hidden costs when you cross a certain threshold on others. With SpotDraft, however, you pay what you see, and your CLM tool remains affordable even as your company grows.
“SpotDraft has the best mix of functionality and reasonable pricing. We've been using SpotDraft for most of our contract flow and signing. It has made getting agreements out for signature much easier.”

You don’t need to suffer through poor support.

We hold ourselves to high standards of customer support and, unlike DocuSign CLM and our other competitors, offer hands-on, dedicated customer service to help resolve issues as swiftly as possible. On the other hand, users of DocuSign CLM have reported long response times and even ignored requests.
“The easy-to-use functionalities added with SUPERB customer support and implementation made the transition to SpotDraft a smooth process.”

Integrate your entire tech stack in one place.

Different teams use different tech to enable their processes, and we help you integrate with all of them to ensure easy adoption. SpotDraft offers a wide range of out-of-the-box integrations as well as an in-house integrations team to help you set up custom integrations with any other tool you may be using.
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“We run a lean sales team and having SpotDraft has made it possible to create a contract in seconds. Instead of manually copy pasting stuff from Hubspot, it automatically fills everything and creates a proper contract.”

Host your data anywhere in the world.

SpotDraft is the ONLY modern CLM solution that allows flexible hosting across geographies, so companies can pick where their data is hosted. This way, you can meet regional regulatory requirements of wherever you are based and stay fully compliant.
“Amazing experience. I would not hesitate to recommend SpotDraft to other legal teams.”

Make the best decision for both legal and business

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SpotDraft vs DocuSign CLM — Feature Comparison

Feature Comparison

SpotDraft
DocuSign CLM
Contract templates
Templatize high-volume contracts so your business team can work independently of the legal team.
5/5
1/5
Conditional language generation
SpotDraft templates allow for more than just form-filling values into a template. With our proprietary templating language, you can use if/else conditions and even compute values to generate contracts that meet your requirements.
DocX generation
Support for tables + images
Support for company’s brand guidelines
Self-serve contract templates
Contract workflows
Define contract-specific workflows to streamline contracting and business processes.
7/7
5/7
Configurable workflows
Pre-configured approvals
Ad hoc approvals
Counterparty collaboration
Audit trail
Bulk-send contracts
Trigger contracts to a large set of counterparties in one-go. Think of it as a mail-merge for your contracts.
Third-party integrations (Salesforce, Hubspot, etc.)
Limited
Contract editor
Purpose-built editor for reviewing contracts that is fully interoperable with MS Word.
9/9
1/9
100% Word compatible editor
Support for basic word formatting
Support for tables, images + more complex formatting
Scoped comments
Definition service
Error service
Comparison on demand
Auto-versioning
Automatically create new contract versions when edits are made or when approvals are collected.
Clause library
Easily insert the best version of clauses that have been drafted in the past.
Contract review
Assign contracts for legal review when needed.
3/3
0/3
In-browser review
Contract review and redlining can happen on the browser itself.
Assign for legal review
Tracking review requests
Contract execution
Collect signatures on a contract.
2/2
1/2
In-built e-signature solution
Documents on SpotDraft are cryptographically encrypted on execution and fully-compliant across India, Europe, US, Singapore, and Australia.
Integrations with popular e-sign solutions
Supports integration with DocuSign, Adobe Sign, Hello Sign, etc.
Search
Run custom queries to find relevant contracts.
3/3
1/3
Search by pre-defined metadata
Allows for users to search by metadata common to all contracts such as the execution date, counterparty name, etc
Search by custom metadata
Search by contract language
Post-execution contract management
Stay on top of the rights and obligations associated with executed contracts.
5/5
3/5
Contract-specific contract metadata
Key terms associated with the contract are available so users don’t have to go through the contract over and over again.
Renewal reminders
User-defined contract notes
Automated metadata extraction
Historical contract import
Easily import contracts executed outside the platform.
Access control
Specify team-level and user-level access on contracts.
3/3
2/3
User-level access control
Team-specific access control
Organization entity-specific access control
Specify access to contracts based on the organization entity associated with the contract.
Analytics and insights
Access deep insights into your contracting workflow to discover bottlenecks and showcase performance.
2/2
1/2
Contract workflow analysis
Insights on how long it took for the contract to move through the various stages of the contracting lifecycle.
Team performance analysis
Insights on the number and types of contracts being processed by different members of the legal team.
Implementation
Get your CLM up-and-running in your organization.
Best in class
Time to first workflow
2 weeks
6 months or more
Cost
Free with SpotDraft license
Available at an additional cost
Performed by
Internal Team
External vendor
Support
Best in class
Email support
Phone + chat + video support
Available at an
additional cost
Dedicated customer success manager
Available for all SpotDraft Customers
Not available

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Why companies look for DocuSign CLM alternatives

“We are basically paying for something we cannot use.”
“Search is painful. Sharing is archaic and cumbersome. The Salesforce integration is slow and unintuitive.”
“Too many difficulties in integrating with Salesforce (many bugs that are often unexplained) that require contacting support too regularly.”
“Can be difficult to edit documents.”
"I started working for a company that had already purchased a license, but no one in the organization was familiar with it or really used it."
“Emails go ignored for weeks, sometimes months.”
“Clunky, cumbersome, error-prone."
“Seems to be a limit on how many templates you can save; templates are randomly deleted.”
“When explaining it to people, I’m constantly saying ‘but’. You can click here to do this BUT it doesn't do X; you have to click over here to do X but then it doesn't do Y.”
“For the first 3 months, I had to create a new account each month. The time lost between getting accounts reactivated/created was more tedious than I would've liked.”
“The implementation partner that we were required to work with was a nightmare. It took a year longer than promised to ‘launch’ and it still didn't work.”
“I dislike DocuSign's need to always hike prices. They tend to upsell small features with a huge amount. I don't like the way they treat their customers.”
“For some reason, the roll out of the software has taken years instead of months.”

Why you should choose SpotDraft as your DocuSign alternative

“I was most impressed by their incredibly professional and organized implementation process.”
“SpotDraft is solving a complicated Salesforce integration for us and built a custom UI for us.”
“​​Having used multiple contract management tools in the past, SpotDraft has been a game changer.”
“The editor feature is definitely a differentiator that our legal team enjoys the most.”
“Contract and task management has become so much easier since we started using SpotDraft.”
"I really like the contract metadata feature. It helps us easily track the important business terms we use extensively to organize our contractual obligations.”
“I love how enthusiastic they are about improving the product. If we make a suggestion, they run with it. Every week it gets better and better.”
“SpotDraft has gone above and beyond in supporting our company.”
“They are very responsive to any changes or suggestions to our workflow that have been requested. Really great experience.”
“SpotDraft has helped cut our contract review and extraction time in half.”
“The best part with SpotDraft has been the level of customization the tool offers. Our agreements get kinda complicated yet we have them all well set within the platform.”
“SpotDraft's focus on being the best CLM tool in the market is very apparent in the care and thoughtfulness of the solution's design.”

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GUIDE

How to Buy a Contract Lifecycle Management (CLM) Platform that Actually Works for You

Selecting the right CLM for your team is imperative to ensuring your investment sees value rather than failure. Our buyer’s guide will take you through the process of evaluating your team’s needs, choosing a CLM that fits those needs, and implementing your CLM strategically.
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